Keeping Guests Moving (and Happy): How an Automotive Service Advisor Protects a Hotel’s Vehicles, Reputation, and Revenue 🚐💼✨
When a guest lands at the airport, steps off a conference shuttle, or hands over their keys to valet, their impression of the hotel starts before they ever see the lobby. That first touchpoint is not the chandelier or the check-in smile. It’s transportation. The airport shuttle, the courtesy SUV, the valet fleet, the golf […]